Int Swing Workshop Mar 2 & Next First Friday is March 6.

Int Swing Workshop Mar 2 & Next First Friday is March 6.

Cancellations & Make-Ups

  • What’s your cancellation policy for group classes & workshops?

    To cancel, change or postpone enrollment in a group class or workshop, call 312-208-0287 or email us as soon as possible.

    Please note, all credit card refunds are subject to a 4% processing fee and if eligible will be partially refunded via check or QuickPay/Zelle..

    Cancellations / Changes received 5 or more days before the enrolled Int Swing Class are eligible for a refund less 4% cancellation credit card refund fee or full credit towards future group classes or workshops.

    Cancellations / Changes received between 2 and 5 days before the start of the enrolled Int Swing Class are eligible for credit only. The credit will equal the full amount paid by the student and will be redeemable for future group classes/ workshops.

    Cancellations / Changes received within 2 days before the start of the enrolled Int Swing Class will receive a credit redeemable towards future workshops and private lessons minus a $15/person cancellation fee.

    Cancellations made the same day as class or workshop are non-refundable and non-transferable.

    After the class / workshop begins, tuition is non-refundable.

    The above policies apply to all forms of payment for classes/ workshops including cash, check, MasterCard, Visa, prepaid packages, credits, discount vouchers and gift certificates.

    updated 12/17/19

  • The weather is terrible! Are you still open? Can I get a refund if I don’t come to class because of weather?

    Big City Swing will always be open! We only close in the event that the governor issues a state of emergency (which happened once in 2011 and once in 2015 for the “snowpocalypse” blizzards). All the above cancellation policies will still apply even if it’s snowy, windy or rainy.

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